Dignity strengthens position as leading end-of-life services provider

Dignity Group Holdings Limited (Dignity or the Group), the UK's leading end-of-life services provider, today announces its results for the 52-week period ended 26 December 2025 (FY25) filed at Companies House.

The Group delivered a resilient performance during FY25, maintaining EBITDA while continuing to invest in transformation and growth initiatives, simplify operations and significantly strengthen the balance sheet.

• Revenue increased to £328.8m (FY24: £328.1m).
• EBITDA remained resilient at £43.6m (FY24: £43.9m) despite inflationary pressures and continued investment. Excluding the investment in re-launching Simplicity, our affordable direct cremation brand, EBITDA increased to £44.5m.
• Cash generated from operations improved to £5.6m compared with a £13.1m outflow in the prior year.
• Net debt reduced significantly during the year to £418.7m (FY24: £490.0m), with further reduction following post-year-end early repayment of the remaining Class A Notes.

• Acquisition of Farewill completed in January 2025, significantly expanding Dignity's digital capabilities and adding online wills and estate administration services.
• Dignity Legal Services launched in June 2025, bringing probate capabilities in-house and broadening the Group's end-of-life support offering.
• Probate services rolled out across the branch network with encouraging referral and conversion rates.
• Simplicity brand relaunched in December 2025 with a new direct cremation funeral plan product targeting the growing direct cremation market. Further investment planned for 2026 to grow market share.
• Crematoria business delivered strong growth with 73,700 cremations performed (FY24: 70,000), supported by market share gains and growth in memorial revenues.
• Funeral services business continued to focus on profitability, pricing discipline and operational simplification amid changing market dynamics.

• Continued investment in crematoria infrastructure, memorialisation and funeral branch improvements to enhance customer experience and operational performance.
• Introduced enhanced Scottish regulations across the entire UK branch network to set the highest standards of care across the industry.
• Introduced Care, a new, industry-leading digital tracking system, providing a single, unified view of everyone in our care across the UK at every stage of their journey.
• Continued roll-out of upgraded digital infrastructure, websites and telephony systems.
• In partnership with Multiverse, launched an AI and Data Academy to help improve data visibility across branches, while enhancing efficiency and productivity through the use of AI.
• Launched the inaugural State of Dying report, highlighting the need for a more compassionate, coordinated and equitable end-of-life experience for families across the UK.

• Total energy consumption reduced by 5.6% year-on-year and total emissions reduced by 6.8%.
• £9.4m invested during the year as part of a broader crematoria environmental modernisation.
• Continued rollout of energy-efficient cremators, upgraded refrigeration systems and more efficient heating and cooling infrastructure.

• The Group enters FY26 from a stronger operational and financial position with significantly reduced leverage.
• Continued focus on cash generation, balance sheet resilience and disciplined capital allocation.
• Strategic priorities remain focused on growing Simplicity and legal services, further modernising operations and enhancing operational efficiency.
• The Group remains confident in the strength of its vertically integrated model and its long-term growth opportunities.

Headland. Stephen Malthouse and Rob Walker, dignity@headlandconsultancy.com.

Dignity is a leading end-of-life care provider in the UK. Headquartered in Sutton Coldfield, West Midlands, we are the only national-scale end-to-end provider of wills, funeral plans, funerals, probate, cremations, burials and memorialisation.

With a rich heritage dating back to 1812, we are committed to setting the highest standards in end-of-life care, providing compassionate, respectful and professional support to families at every step at one of the most difficult times in their lives.

We invest in our people, our communities and sustainable growth to deliver best-in-class care and make a lasting difference to the families we serve.